NewVida Preserve (“NewVida,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is collected and used when you visit our website, make a reservation, inquire about an event or service, subscribe to communications, or otherwise interact with us.
This Privacy Policy explains the types of information we may collect, how we use it, and the third-party services that may process information on our behalf.
Information We Collect
We may collect information that you voluntarily provide to us, including your name, email address, telephone number, mailing or billing information, reservation details, event or wedding inquiry information, and other information you choose to provide when contacting us, submitting a form, making a reservation, or subscribing to communications.
When you visit our website, certain information may also be collected automatically. This can include your IP address, browser and device information, pages visited, referring website, interactions with our website, approximate location derived from your IP address, and other website usage information.
Reservations and Guest Information
When you make a lodging reservation, information necessary to process and manage your stay may be collected, including contact information, reservation dates, room selections, payment-related information, and other details associated with your reservation.
NewVida Preserve uses MEWS as its property management and online reservation platform. MEWS may process guest and reservation information on our behalf in connection with booking and managing your stay. MEWS describes hotels as controllers of their guest information and MEWS as a processor of that information when providing its hotel platform.Mews Help
Our website is hosted through Squarespace. Squarespace may process information about visitors to our website, including browser, network, device and website usage information. Squarespace and technologies used on our website may also use cookies and similar technologies to provide website functionality, security, analytics and performance measurement.Squarespace
We work with Sojern, a travel marketing platform, to advertise NewVida Preserve and measure the effectiveness of our marketing.
Our website uses Sojern technology, which may include cookies, pixels and similar technologies. These technologies may collect or process information such as device and browser information, pseudonymous identifiers, website activity, interactions with advertising, and travel or hotel booking behavior. Sojern uses this information in connection with advertising, campaign measurement and related travel-marketing services.Sojern
Sojern provides privacy controls, including information about opting out of targeted advertising and requesting access, deletion or export of certain personal information.Sojern
Our website and our service providers may use cookies, pixels and similar technologies to operate the website, understand how visitors use it, measure marketing performance and deliver or measure advertising.
Some cookies are necessary for the website to function. Other technologies may be used for analytics, performance or marketing purposes.
You may be able to control cookies through your browser settings and through any cookie or privacy controls made available on our website or by our service providers. Disabling certain cookies may affect website functionality.
Email Marketing
If you provide your email address or otherwise consent to receive marketing communications from NewVida Preserve, we may use your information to send news, lodging offers, events, promotions and other communications that may be of interest to you.
We may use third-party service providers, including Sojern, to assist with marketing communications and campaign measurement.
You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in the email. You may still receive transactional or service-related communications associated with reservations, inquiries or other interactions with NewVida Preserve.
How We Use Information
We may use information we collect to:
Process and manage lodging reservations and guest stays;
Respond to questions, event inquiries and other requests;
Provide information about our lodging, dining, events, wellness offerings and other services;
Send marketing communications when permitted;
Operate, maintain and improve our website and guest experience;
Understand website traffic and visitor behavior;
Measure and improve advertising and marketing campaigns;
Prevent fraud, maintain security and protect our business and guests; and
Comply with applicable legal and regulatory requirements.
How We Share Information
We may share information with companies that provide services on our behalf, such as website hosting, reservation and property-management systems, payment processing, analytics, advertising, email marketing and other technology or operational services.
These providers may access or process information as necessary to perform their services.
We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a merger, acquisition, financing, sale or transfer of some or all of NewVida Preserve's business or assets.
Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms or services. Their privacy practices are governed by their own policies, and NewVida Preserve is not responsible for the privacy practices of third-party websites or services.
Data Security
We take reasonable administrative and technical measures intended to protect personal information. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
Your Privacy Choices
Depending on where you live, applicable law may provide you with certain rights regarding your personal information.
You may contact us to ask questions about information you have provided to NewVida Preserve or to request that we update or delete information where applicable.
You may also opt out of promotional email communications using the unsubscribe link contained in those messages and manage certain advertising preferences through the privacy controls offered by our advertising partners.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or NewVida Preserve's privacy practices, please contact us:
